Pay My Bill
Pay your bill and enroll in time-saving services.
Whether you are a York Water customer or a municipal customer, you can pay your bill with the payment options below.
Pay Your Bill
Quick One-Time Payment
In a hurry? Make a quick payment without signing into the customer portal.
Pay by Phone
Use our toll-free automated payment system.
Call 1-866-665-9578
Sign In to Pay
You can pay your bill or sign up for paperless billing when you sign into your customer portal.
Pay by Mail
Mail all payments including the bill stub for each account to:
The York Water Company
PO Box 3009
Lancaster, PA 17604-3009
Save Time with These Programs
Automatic Payments
Enroll in or discontinue Timely Automatic Payments (TAP). TAP automatically withdraws your water, wastewater, or refuse payment from your bank account.
Paperless Billing
Save paper and reduce clutter when you receive your bill by email. You must create a customer account or log into your existing account to enroll in paperless billing.
Municipal Billing Services
Several municipalities contract with The York Water Company for billing services. Services include wastewater, also known as sewer, and refuse services. See the following municipal services for special billing information and convenience fees.
The York Water Company currently handles billing and payments for City of York refuse service customers. However, effective January 1, 2025, The York Water Company will cease to be the manager of billing for the City of York refuse customers. Payments will be accepted by York Water through January 31, 2025 after which all payments will be made to the York City Public Works Department.
Refuse Billing Questions
Prior to January 1, 2025, for questions about billing or payment, contact York Water.
From January 1, 2025 onward, for questions about billing or payment, contact York City Public Works Department at 717-849-2245 or 717-849-5223 or via email at refuse@yorkcity.org.
Refuse Service Questions
For questions related to your refuse or recycling service, including a missed pickup, contact the York City Public Works Department at 717-849-2245 or 717-849-5223 or via email at refuse@yorkcity.org.
Until January 31, 2025 City of York Refuse customers can sign into your account or make a one-time payment here.
The York Water Company handles wastewater service billing and payments for Spring Garden Township.
Convenience Fee
When you pay your bill by debit or credit card, there is a $3.25 convenience fee per $500.00 maximum payment amount.
When you pay by recurring ACH/eCheck, there is a $0.75 convenience fee.
Please note: The above fees are effective 1/1/2024.
Payments Posted Next Business Day
Payments received before 8:00 p.m. will be posted to your account the next business day.
The York Water Company handles wastewater service billing and payments for New Salem Borough.
Convenience Fee
When you pay your bill by debit or credit card, there is a $3.25 convenience fee per $500.00 maximum payment amount.
When you pay by ACH-recurring debit, there is a $0.75 convenience fee.
Payments Posted Next Business Day
Payments received before 8:00 p.m. will be posted to your account the next business day.
