York, Pennsylvania, March 6, 2025 – The York Water Company (NASDAQ: YORW) President and CEO, JT Hand, announced today that Suzanne M. Becker has been appointed as the company’s Vice President of Customer Service.

Ms. Becker has nearly four decades of experience in leadership, marketing, and customer relations. She joins York Water from Traditions Bank, where she most recently served as Executive Administrative Officer and Assistant Corporate Secretary. In this role, she played a key part in corporate governance, strategic initiatives, and achieving organizational objectives while overseeing administration, marketing, data and research, and community outreach. Previously, as Director of Marketing and Communications, she led branding initiatives and strengthened community engagement. Her extensive background also includes roles in advertising, marketing, and broadcasting.

“We are so pleased to welcome Suzanne to the York Water team,” said JT Hand, President and CEO. “Her leadership, strategic vision, and deep-rooted commitment to customer service will be invaluable as we continue to enhance the experience for our customers today and in the future. Suzanne is a proven, trusted, and highly regarded professional in our community. With her extensive network and proven ability to build meaningful relationships, she will drive our commitment to exceed our customers’ expectations.”

A graduate of Millersville University with a B.S. in Communications, Ms. Becker has been actively involved in the York community throughout her career. She currently serves as a Board Member for the Appell Center for the Performing Arts, a Board Member and Chair of the Resource Development Committee for Pappus House, and a member of the Marketing and Communications Committee for Choices Healthcare.

The York Water Company provides water and wastewater services to over 210,000 people in 57 municipalities in Adams, Franklin, Lancaster, and York counties. To learn more, visit yorkwater.com.