How can we help you?
We work every day to give you consistent and reliable rates and professional performance.
In fact, the York Water Company is a top-performing PA utility, and the Pennsylvania Public Utility Commission (PAPUC) has named us an industry leader.
Pay my bill.
Pay for your water and wastewater services in one place. Municipal wastewater and refuse customers, pay your bill here too.
Learn about customer rights.
Water and wastewater customers have important rights and responsibilities. These ensure fair dealings between you and the York Water Company. Learn more about your rights related to billing, credit, dispute, and shutoff practices.
Learn about water and wastewater tariffs.
A tariff is the price assigned to water and wastewater services supplied to customers through a piped network by a public utility. Learn more and access the tariffs here.
Learn about wastewater service.
Wastewater is the water that flows down the drain and into a sewer system. We operate wastewater treatment plants and wastewater collection systems in four counties.
Looking for a How-To?
Find helpful information and our how-to guides in the Customer Education Center.
Check back often. Videos are coming soon!
Apply for assistance.
Need help paying your water or wastewater bill? There are programs to assist customers who need assistance when they fall behind.
Start or stop service.
You can easily apply to or start or stop water and wastewater service online.
Apply for the Water Service Line Protection Plan.
You are responsible for maintenance and repairs on the water service line from the shut-off valve at the curb to your home. Repairs can be costly and time consuming. The Service Line Protection Program offers peace of mind.
Customer Meter Exchange
We replace residential water meters every 20 years. If you have received a meter exchange notice, you can schedule the exchange online.
Apply for new construction service.
Building a new home, business, development, or subdivision? You can apply for new service and see standard details for plumbers and contractors here.
Find backflow information.
The York Water Company requires certain properties to complete backflow testing every 12 months or whenever a failure occurs.
